1. Scope of This Disclaimer

This Disclaimer sets out the terms under which you may use the content, information, and services made available by Trip Guru Go across our website, mobile application, customer-communication channels such as email, WhatsApp, and social media, and any other digital or printed material we produce.

When you access or use any of our services, you confirm your understanding and acceptance that:

• Trip Guru Go operates mainly as a travel facilitator and content provider.
• The material we publish is intended for general guidance only.
• Your use of our content and services is undertaken at your own choice and risk.

This document should be read together with our Terms & Conditions, Privacy Policy, and any other applicable policies.

2. Accuracy of Information & Third-Party Services

2.1 Information Accuracy

We make reasonable efforts to keep the details on our website, itineraries, emails, blogs, and promotional content correct and current. Even so, we cannot warrant the completeness, accuracy, or dependability of items such as:

• Descriptions of destinations, weather forecasts, or local rules and regulations
• Photographs, ratings, facilities, or inclusions sourced from outside suppliers
• Itinerary timings, journey durations, transport schedules, or seat/ticket availability
• Foreign-exchange rates, regional policies, or indicative pricing
• Supplier-specific details passed to us by external providers, for example hotel classifications, amenities, or images

All such information may be revised at any time without advance notice and is offered purely for reference.

2.2 Our Role as a Facilitator

Trip Guru Go functions only as a coordinator and booking intermediary between you and hotels, transport operators, local guides, activity organizers, and similar vendors. Unless we state otherwise in writing, we do not run these services ourselves.

As a result:

• We bear no responsibility for the performance, behaviour, or quality of service delivered by third-party vendors.
• We accept no liability for cancellations, delays, poor handling, or any shortfall in services supplied by external parties.
• Any complaint, claim, or refund concerning a third-party service should be raised directly with that vendor.
• Where practical, we will assist you in escalating such matters, but we cannot promise any particular result.

2.3 Availability of Our Platform

We do not guarantee that our website, booking system, or app will always be available or completely free of errors. Technical faults, scheduled maintenance, outages affecting our partners, or events beyond our control may interrupt service.

We are not responsible for:

• Failed bookings caused by network problems or third-party payment failures
• Issues stemming from caching, expired links, or your own device or browser settings
• Prices or availability shown incorrectly because of real-time system lag

3. Your Responsibilities & Acceptance of Risk

3.1 Personal Responsibility

By using our platform or booking through us, you agree that:

• You will check every detail of your trip before paying, including the itinerary, what is and isn't included, cancellation rules, and required documents.
• You alone are responsible for obtaining and keeping valid travel documents — identity proof, passports, visas, vaccination records, and insurance — unless we have agreed otherwise in writing.
• You will observe the laws, customs, and safety guidelines that apply at your destination.
• Trip Guru Go is not answerable for disruptions or losses that result from your failure to meet documentation, legal, or practical requirements.

3.2 Health, Fitness & Safety

You are expected to honestly assess your own physical and mental readiness before joining any tour, expedition, trek, or activity arranged through us. Some trips may involve demanding physical effort, high altitudes, remote settings, or limited access to medical help.

Trip Guru Go:

• Does not offer medical opinions, fitness evaluations, or health clearances
• Is not responsible for injury, illness, lost belongings, or disruption linked to pre-existing or undisclosed health conditions

You take part in all tours and activities at your own risk.

3.3 Inherent Travel Risks

You acknowledge that travel naturally carries risks, which may include:

• Road delays, accidents, or infrastructure failures
• Shifting weather or environmental conditions
• Schedule changes by airlines, railways, or other transport operators
• Unexpected political, health, or security developments at a destination

By booking with us, you knowingly accept these risks and agree that Trip Guru Go is not liable for delays, cancellations, or inconveniences arising from them.

4. Intellectual Property & Use of Content

4.1 Our Content

All material on the Trip Guru Go website, app, social media pages, itineraries, and marketing collateral — including but not limited to:

• Text, blogs, destination guides, itineraries, and FAQs
• Images, videos, graphics, and design elements
• Logos, trademarks, slogans, and brand assets
• Package names, activity descriptions, and interface content

belongs exclusively to Trip Guru Go or its licensed partners and is protected under Indian intellectual-property law and international copyright treaties.

None of this content may be copied, shared, altered, reproduced, re-published, or used for commercial or public purposes without our prior written consent.

4.2 Third-Party Content

Some elements on our platform — such as maps, hotel photographs, or affiliate widgets — are supplied by external providers or licensors and remain subject to those parties' own terms and usage rights.

Trip Guru Go:

• Makes no ownership claim over third-party trademarks or property shown on the platform
• Is not responsible for the accuracy, legality, or misuse of such content by users

4.3 Content You Submit

If you share content with us, for example reviews, photos, feedback, or testimonials:

• You grant Trip Guru Go a non-exclusive, royalty-free, worldwide licence to use, publish, and circulate that content for marketing and promotional purposes.
• You confirm that you own the rights to the content and that it does not breach anyone else's rights.
• We may feature, edit, or remove such content at our discretion, without any obligation to notify you or provide compensation.

5. Limitation of Liability & Legal Standing

5.1 Limitation of Liability

To the fullest extent allowed by law, Trip Guru Go — along with its directors, officers, employees, partners, and affiliates — shall not be liable for any direct, indirect, incidental, special, punitive, or consequential loss or damage, including but not limited to:

• Personal injury, illness, property damage, or loss
• Missed flights, delays, or alterations to travel plans
• Emotional distress, discomfort, or dissatisfaction
• Loss of data or system faults while using our website or digital services
• Loss of business, income, or expected savings

This applies even where we have been warned of the possibility of such loss, and regardless of whether the claim is framed in contract, tort, negligence, strict liability, or any other basis.

In every case, our total liability, if any is established, shall not exceed the total amount you paid for the affected booking or service.

5.2 No Professional Advice or Guarantee

Any information, tips, or travel content we publish is provided for general guidance only and should not be treated as legal, medical, or other professional advice. Please consult a qualified professional for advice on your specific situation.

Trip Guru Go does not guarantee:

• The success, smoothness, or personal enjoyment of any travel experience
• That all content is current, error-free, or suitable for every audience or destination
• That every service will be delivered without interruption, securely, or on time

5.3 Governing Law & Jurisdiction

This Disclaimer is governed by and interpreted in accordance with the laws of India. Any dispute arising from it shall fall under the exclusive jurisdiction of the courts located in Delhi, India.