Trip Guru Go respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.
Trip Guru Go respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using our website or booking a trip with us, you agree to this policy. If you do not agree, please do not use our website.
We handle personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information you give us: name, age, gender, phone number, email, address, emergency contact, government ID details such as Aadhaar, PAN, or passport needed for hotel check-in and travel, any dietary or medical information you choose to share, and payment details.
Information collected automatically: basic website usage data such as device type, browser, and pages visited, through cookies and analytics tools.
Information about others: if you book on behalf of other travellers, you confirm you have their permission to share their details with us.
We share your information only as needed to deliver your trip, with hotels, transport providers, camps, activity operators, and payment processors.
We may also disclose information where required by law, or in response to a valid request from a court or government authority, for example for identity verification, investigation, or legal proceedings.
We do not sell your personal data, and we do not use it in bad faith.
By booking, you agree to receive transactional messages about your booking. You can opt out of promotional messages at any time by [method, for example replying STOP or emailing us at the address below].
We take reasonable steps to protect your information from loss, misuse, and unauthorised access. Information is held in a secured database with access limited to team members involved in delivering your trip.
No method of transmission over the internet is completely secure, so while we work to protect your data, we cannot guarantee absolute security.
We keep your information only for as long as needed for the purposes set out above and to meet legal requirements, after which it is deleted or anonymised.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent for promotional messages. To make a request, contact us using the details in Section 12.
Our trips and services are intended for adults. Minors may travel only as set out in our Terms and Conditions. We do not knowingly collect information from children except as part of a family booking made by a parent or guardian.
As set out in our Terms and Conditions, we may use photos or videos taken during trips in our promotional material. If you do not wish to appear in such content, please inform the Trip Captain at the beginning of the trip.
Our website may use cookies and similar tools to function properly, improve loading times, and understand how the site is used.
Our servers may also automatically record limited technical information, such as your IP address, browser type, and approximate location, to deliver and improve the site and to measure traffic.
You can control or disable cookies through your browser settings, though some features of the site may not work without them.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, accuracy, or privacy practices of those websites.
If you follow a link to another site, we encourage you to read its own privacy policy before sharing any information there.
We may update this policy from time to time, and the current version will always be on our website.
For any privacy question or request, contact: contact@tripgurugo.com
For privacy-related questions or requests, email us at contact@tripgurugo.com
